Responsibilities :

• To answer all incoming telephone calls and further their inquiry to the correct departments.
• To be responsible for working your scheduled hours.
• Accurately cash up at the end of your shift and account for all transactions during your shift.
• Handle guest comments and complaints professional take ownership of the issues.
• Always be prepared to cover holidays and sickness.
• Always be polite to members and always use members’ name when greeting them on entry.

Requirements :

• Always demonstrate an enthusiastic attitude by your smile, tone of voice and overall behavior.
• Must be computer literate or be able to learn computer skills.
• Proven success in basic administrative duties.
• Must possess strong motivational, interpersonal and communication skills.
• Must be solution orientated.
• Must have a high level of professionalism, honesty, integrity and in excellent work ethic.