Club Icon

reporting line

Front of House Manager

role overview

To work within a small team environment, the objective being the smooth co-ordination of the Reception and provide assistance in membership sales when required. The role requires the individual to work independently and as part of a team.

Responsibilities :

  • To answer all incoming telephone calls and further their inquiry to the correct departments.
  • To be responsible for working your scheduled hours.
  • Accurately cash up at the end of your shift and account for all transactions during your shift.
  • Handle guest comments and complaints professional take ownership of the issues.
  • Always be prepared to cover holidays and sickness.
  • Always be polite to members and always use members’ name when greeting them on entry.

Requirements :

  • Always demonstrate an enthusiastic attitude by your smile, tone of voice and overall behavior.
  • Must be computer literate or be able to learn computer skills.
  • Proven success in basic administrative duties.
  • Must possess strong motivational, interpersonal and communication skills.
  • Must be solution orientated.
  • Must have a high level of professionalism, honesty, integrity and in excellent work ethic.

want to join us?

I've read and agree to the Terms and Data Privacy policy
Terms And Condition Agreement
Yes, I'd like to receive future offers and services from you.