CUSTOMER SERVICE OFFICER

Sales
Sales
Jakarta
Jakarta
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Club

Penanggung Jawab

Front Of House Manager

Deskripsi Pekerjaan

Meningkatkan pertumbuhan jumlah member di klub dengan menjual program-program membership dan mempertahankan member-member yang ada melalui pelayanan yang baik.

  • posisi pekerjaan
      • To answer all incoming telephone calls and further their inquiry to the correct departments.
      • To be responsible for working your scheduled hours.
      • Accurately cash up at the end of your shift and account for all transactions during your shift.
      • Handle guest comments and complaints professional take ownership of the issues.
      • Always be prepared to cover holidays and sickness.
      • Always be polite to members and always use members’ name when greeting them on entry.
  • Kualifikasi
      • Always demonstrate an enthusiastic attitude by your smile, tone of voice and overall behavior.
      • Must be computer literate or be able to learn computer skills.
      • Proven success in basic administrative duties.
      • Must possess strong motivational, interpersonal and communication skills.
      • Must be solution orientated.
      • Must have a high level of professionalism, honesty, integrity and in excellent work ethic.

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